HR Corner


HR team contacts



When HR gets system alert about contract expiry a few months before expiry, the renewal form will be sent to the employee + HOD / line manager from HR Department. Once it is signed and confirmed by both parties, HR and PR will take the relevant action.
Moreover, we will be issuing the updated company employment contract for those who opt for renewal.


Training Policy Update

In-house courses became free and outside training bond.


Company Access & Employee ID Cards



HRA Requests


Please note that employees eligible for HRA (House Rent Allowance) must submit the following documents during their online application on Oracle HCM:
-scan copy of the attached agreement signed by them
-scanned copy of the tenancy contract under their name. If the tenancy contract is not under employee name, employee must submit an NOC from the tenant confirming that employee is staying there and the tenant has no objection
Please note that this is mandatory and such requests will not be processed without the documents above.
Thank you for your cooperation.


Please ensure that you are aware of leave policies described below.


Leave Types:


Annual Leave
-Employees are entitled to 30 calendar days of annual leave per annum
-The annual leave calendar runs from January to December
-Accrued annual leave can be availed after the successful completion of the probation period
-Public Holidays that fall within the approved annual leave period will NOT be credited back to the Employee’s balance.
-It is mandatory for all Employees to avail a minimum of 15 days annual leave per year
-All other accrued leave can be enchased in December
-Employees who do not avail their annual leave during the calendar will not be permitted to carry forward to the next year and will lose their entitlement, unless HOD approval is provided
-To facilitate the preparation of the annual leave schedule, all Employees are required to submit their planned leave requests at the late end of the current year or maximum by the beginning of the year
– Immediate Managers will approve  annual leave requests based on operational requirements
-The Employee is not entitled to paid annual leave during the probationary period


Sick Leave
– On satisfactory completion of the probationary period, Employees are eligible for sick leave not exceeding ninety (90) consecutive or non-consecutive days in respect of each year of service
– Eligibility of sick leave with and without pay as follows
  • 15 days full pay
  • 30 days half pay
  • 45 days without pay
– Employees who are unable to attend work due to illness are required to contact their Immediate Manager at the earliest opportunity and report their sickness.
–  Sickness absence will need to be supported by a sick leave certificate issued through the UAE Ministry of Health system or DHA/HAAD/SEHA by all employees  within two days of returning to work
–  Employees earning less than AED 2000, their sick leave certificate cost may be reimbursed at current sick leave certificate rate after Head of Department approval


Haj Leave
–  Each worker shall be entitled, once in the course of their entire service, to special leave without pay for performing pilgrimage; such leave shall not be deducted from other periods of leave due to them and shall not exceed 30 days.
–  Hajj leave requests must be approved by the Immediate Manager and Dept. Manager and must be supported by a letter from a reliable travel agency or Group (Hamla) and a copy of the passport stamped with the Hajj visa.


Maternity Leave
–  Married female Employees are entitled to maternity leave with full pay for a period of forty five (45) calendar days, including both pre and post-natal periods, provided that she has completed one (1) year of continuous service with the Company.
–  A female Employee who has not completed one (1) year of continuous service will be entitled to maternity leave with half pay
–  With the approval of the Immediate Manager and Dept. Manager, an Employee may combine her maternity leave with any outstanding balance of annual leave
–  For a period of up to eighteen (18) months from the date of her delivery , a female Employee may take two (2) nursing breaks of thirty (30) minutes each on a daily basis at a time mutually agreed with their Immediate Manager
– These two (2) additional breaks will be considered as part of the working hours and will not result in any reduction in salary and can be combined upon approval from the Immediate Manager


Unpaid Leave
–  Unpaid leave applies to Employees who have exhausted their annual leave entitlement
– All unpaid leave should be taken in exceptional circumstances and subject to the approvals of Immediate Manager and Dept. Manager


Compassionate  Leave
–  In the event of the death of employee’s first degree relative, the employee is to be granted compassionate leave upon application being made to, and approved by the line manager without loss for a period of up to (3) three days
–  Wherein first degree relative refers to: employee’s father, mother, husband, wife or children.


1. Kindly ensure that any employee who applies for annual leave (excluding sick leave) does this 2 WEEKS BEFORE the first day of scheduled leave.NOTE:


2. Apart from that, different leave types cannot be merged in one online annual leave application. For example: you would like to avail 30 days annual leave + 25 days of maternity leave (and merge them together), you still must submit 2 separate online leave applications with specific dates for ANNUAL and MATERNITY leave. The same applies to all similar scenarios of combining 2-3 types of leave together.


3. Timely submit rejoining confirmation – rejoining confirmation must be submitted online IMMEDIATELY after returning from leave, otherwise there may be a delay in salary processing for the same month.


4. Make sure that you consume minimum 15 days annual leave per year, as if it is not consumed, the excess unused leave balance entitlement will be lost


5. Leave Amendments
  • Requests for any amendments to authorized leave will be reviewed on a case by case basis by the Immediate Manager and Dept. Manager and addressed to HR
  • The Employee is required to provide details of the reasons of any amendments
  • The Immediate Manager is required to consider the Employee’s leave balance and operational demands before approving any leave amendments
  • In cases where an Employee is called back to work during annual leave, the Company will adjust their leave accordingly.


We highly appreciate your support on HR system use and timely HR applications. Kindly communicate the same to your respective teams.