Employee of the Month September 2025

Each month, we proudly celebrate the individuals who go above and beyond in their roles — demonstrating exceptional performance, dedication, and a positive impact on their teams and the organization as a whole.

The Employee of the Month recognition is more than just a title — it’s a reflection of the values we uphold: commitment, collaboration, innovation, and integrity. These team members stand out not only for what they accomplish, but also for how they inspire those around them.

This rollout currently applies to Hospinorm Maintenance Management and Al Moosa Day Surgeries Centre Group, as part of our initial phase in recognising front line excellence and nurturing a culture of appreciation.

Join us in congratulating this month’s recipients for their outstanding contributions and unwavering professionalism. Your efforts make a lasting difference, and we are proud to have you as part of our team.

Let’s continue to grow, support one another, and recognise the everyday excellence that drives us forward.

Alladin Madwar
Service Engineer - Business Unit
Key Achievements
  • Successfully led the installation, calibration, and preventive maintenance of advanced infection control and surgical equipment, ensuring strict compliance with international safety standards. Played a pivotal role in supporting healthcare facilities by minimizing downtime, enhancing operational efficiency, and safeguarding patient safety during critical surgical procedures. Demonstrated strong technical expertise and commitment to excellence, contributing to improved reliability of life-saving equipment and strengthening trust with clinical teams.
Deepti Narayanan
Service Coordinator - Sales
Key Achievements
  • Streamlined service coordination between clients and technical teams, ensuring timely response and efficient scheduling of preventive and corrective maintenance for critical medical equipment. Successfully supported the sales team in securing service contracts by building strong client relationships, improving customer satisfaction, and contributing to revenue growth. Played a vital role in enhancing operational workflows, reducing turnaround times, and strengthening trust with healthcare partners through reliable and customer-focused service delivery.
Nitinraj Rajan Pettikattil
Senior Service Technician - Service Projects
Key Achievements
  • Successfully led and executed a critical service project in Fujairah, overseeing the maintenance and repair of essential medical equipment to ensure uninterrupted hospital operations. Demonstrated advanced technical expertise and strong leadership in coordinating with the client and team members, delivering the project on time and in full compliance with safety and quality standards. This achievement not only strengthened client trust but also enhanced the company’s reputation for reliability and excellence in medical equipment maintenance management.
Juliet Maderazo Serafin
Staff Nurse
Key Achievements
  • Delivered high-quality patient care by combining clinical expertise with a compassionate approach, ensuring safety, comfort, and satisfaction for all clients.
  • Built strong patient relationships through effective communication, empathy, and professionalism, strengthening the centre’s reputation for excellence in health and aesthetics services.
Jouman Alkhaled Fateh
Receptionist
Key Achievements
  • Recognized for exceptional front-desk service, demonstrating professionalism, efficiency, and a warm welcoming approach that enhanced the overall patient experience. Successfully managed appointment scheduling, client inquiries, and service coordination with accuracy and care, ensuring smooth daily operations. By maintaining a positive attitude and providing outstanding customer service, contributed to increased client satisfaction and strengthened the centre’s reputation for excellence in health and aesthetics.