This year marks a remarkable milestone for Maria Carla Del Rio, who was recently awarded as Best Support Employee during the Gulf Drug Staff Annual Event 2025. As a Sales Coordinator for the Veterinary Healthcare Business, she has become a vital part of the team—known for her enthusiasm, initiative, and unwavering commitment to excellence.

Over the past decade, she has built a reputation for being dependable, proactive, and passionate about her role—qualities that have greatly contributed to the success and growth of the Veterinary Healthcare Business Unit.

Maria Carla begins her day with focus and determination, reviewing client requests, coordinating with the sales and logistics teams, and ensuring that every order and transaction runs smoothly. Her role demands precision, organization, and quick problem-solving—skills she has mastered through years of hands-on experience.

“Each day brings new challenges and opportunities to learn,” Maria Carla shares. “My day revolves around coordination—between clients, suppliers, and our internal team—to make sure we meet our commitments efficiently and professionally.”

For Maria Carla, her greatest accomplishment lies not in a single event but in the trust and confidence she has earned from her colleagues and customers over the years.

“Building lasting relationships and maintaining customer satisfaction gives me a sense of pride. Every time I help resolve a concern or meet a tight deadline, it feels like a small victory,” she reflects.

Her consistent reliability and initiative have made her an essential link in ensuring that Gulf Drug’s Veterinary Healthcare operations run seamlessly.

Recently, Maria Carla has been focused on streamlining coordination processes and improving internal communication to enhance overall workflow efficiency.

“I’m proud of contributing to smoother processes within our team. Seeing how our efforts lead to better service for our clients is truly rewarding,” she says with a smile.

Her proactive approach and keen attention to detail continue to strengthen collaboration among departments, ensuring accuracy and timely delivery—values that define Gulf Drug’s service excellence.

One of her most memorable success stories involved managing a critical bulk order for a major veterinary client under tight time constraints. Despite the challenges, Maria Carla worked diligently across multiple teams to ensure timely completion.

“It was a stressful situation, but teamwork and persistence paid off. Moments like that remind me how much we can achieve together,” she recalls.

Like any dynamic professional, Maria Carla acknowledges that balancing multiple priorities is her biggest challenge. Yet, she turns this into motivation.

“Every challenge pushes me to do better,” she explains. “I’m motivated by the sense of accomplishment when everything falls into place and our clients are satisfied.”

Maria Carla joined Gulf Drug in 2014, stepping into a role that perfectly matched her passion for organization, teamwork, and customer service.

“I started with curiosity and excitement to learn. Eleven years later, I still feel that same enthusiasm every morning,” she says proudly.

What inspires Maria Carla most is Gulf Drug’s culture of collaboration and respect.

“We work like a family here. Everyone supports one another, and that’s what makes the journey fulfilling,” she shares.

Her favorite memory? The countless moments of teamwork during events, product launches, and celebrations that brought employees closer together.

“It’s not just about work—it’s about the people and the shared experiences that make it special,” she adds warmly.

“Always take initiative, be proactive, and don’t be afraid to go the extra mile,” Maria Carla advises. “When you care about what you do, it shows—and people notice.”

Her words perfectly reflect the work ethic that has guided her through a decade of excellence.

“Do every task with passion and purpose.”

Maria Carla believes that enthusiasm is the key to success. Her energy and initiative have inspired those around her, setting an example of dedication and positivity that continues to uplift her team.

As Gulf Drug celebrates Maria Carla Del Rio’s 11-year milestone, the company proudly recognizes her contributions, professionalism, and positive spirit. Her journey stands as a shining example of how commitment, teamwork, and enthusiasm can create lasting impact—both in the workplace and beyond.