Ten years ago, Ms. Lubna began a remarkable journey with Gulf Drug at Al Moosa Day Surgery Centre, a journey defined by passion, purpose, and perseverance. What started as a career opportunity has evolved into a decade of meaningful work, professional growth, and countless memories that continue to inspire those around her.

“A typical day for me begins with ensuring everything is running smoothly for both our patients and the medical team,” Ms. Lubna shares with a warm smile. Her role is a blend of coordination, communication, and care — ensuring that operations flow seamlessly and patients receive the best possible experience. Each day brings new challenges, but also new chances to make a difference.

When asked about her biggest accomplishment, she reflects proudly on how she has contributed to the improvement of processes and patient satisfaction at the center. “Seeing our patients leave with a smile, knowing I’ve played a small part in their healing journey — that’s the most fulfilling accomplishment.”

Recently, she’s been focused on enhancing operational efficiency and supporting new team members, guiding them with the same encouragement and patience she once received. “I believe in sharing what I’ve learned — our success as a team depends on how we grow together.”

Among her proudest moments is being recognized for her commitment and reliability, especially during challenging times when teamwork and quick thinking were essential. “Those moments tested us, but they also reminded me how strong we are as a team,” she recalls.

Her journey hasn’t been without challenges. “The biggest challenge is keeping up with the ever-evolving demands of healthcare,” she admits. “But I see challenges as opportunities to learn. Every difficulty has helped me grow stronger and more adaptable.”

What keeps her motivated is the impact of her work and the people she works with. “At Al Moosa Day Surgeries Centre, we’re more than colleagues — we’re a family. The support, trust, and respect I’ve received over the years keep me going every day.”

Ms. Lubna fondly remembers the day she joined AMDSC: “It was in 2014. I was nervous but excited. From day one, I felt welcomed and part of something meaningful.”

Her inspiration comes from Gulf Drug’s vision and values. “The company’s commitment to excellence and innovation constantly pushes me to give my best. It inspires me to stay passionate about what I do.”

When asked about her favorite memory, she smiles instantly. “Our team celebrations — especially when we achieve milestones together — are unforgettable. It reminds me that our hard work truly makes a difference.”

Her advice to colleagues is heartfelt:
“Be patient, stay positive, and never stop learning. Success doesn’t come overnight, but dedication always pays off.”

As for her work motto, she confidently says:
“Do your work with heart — excellence will follow.”
She believes that genuine care and commitment are the foundations of lasting success.