Responsible for coordinating insurance approvals, claims submissions, eligibility checks, and related documentation. Communicates with insurance companies, healthcare providers, and internal teams to resolve queries, follow up on pending cases, and ensure compliance with insurance requirements and procedures.
· Good knowledge of medical insurance processes and procedures.
· Excellent communication and coordination skills.
· Strong attention to detail and accuracy.
· Good problem-solving and follow-up skills.
· Customer service and relationship management skills.
· Proficiency in Microsoft Office (Excel, Word, Outlook).
· Knowledge of insurance/medical billing systems and ERP systems is an advantage.
